SOTI MobiControl
Mobile-First Help Desk
For many companies, the era of desktop computing has ended — your workforce is mobile and remote. Those workers depend on mobile devices and apps to do their jobs outside of the office. They have no time for downtime. SOTI Assist is the industry’s first help desk solution that is ‘purpose-built’ to fix mobile device and app problems quickly, on the first try.
They are deploying more and more smartphones, tablets, and laptops to empower workers outside of the office. But more mobile devices and apps means more glitches and problems. Since most mobile devices are remote, fixing them is difficult and costly in terms of downtime. Companies need a quick and effective way to troubleshoot and resolve remote device problems. They want the support for remote devices to be as easy as if they were in the palm of their hand.
MOBILE DEVICE SUPPORT MADE EASY SOTI
Assist is the industry’s first help desk solution that is ‘purpose-built’ to fix mobile device problems. It incorporates SOTI’s award-winning remote control technology and makes it easy to analyze and resolve mobile device and app issues from anywhere, at anytime. Integration with the SOTI ONE platform gives help desk technicians instant access to device and app information so they can fix problems faster, the first time. SOTI Assist keeps your workers working and your help desk staff happy and productive.
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